Pump to computer connectivity issues. Many commonly reported issues and how to fix them are covered here.
TTL Ports - Button Pumps Pump TTL Db9 Connector NOTE: This page applies to the pumps listed in my compatibility page. All pumps OEM and others, the TTL output ports are available on the DB9 connector on the rear panel. This connector is not the RS-232 port! The following chart shows the [...]
Can you use wireless RS232 devices to connect to your pumps over greater distances or into areas where it's difficult to run wiring? Yes - but there are problems. I have another post How Far Away Can Pumps Be From the Computer. There's a lot more about wireless issues and some other solutions to the [...]
32 pumps - One SyringePumpPro installation How many pumps can be connected to a pump network? Can you connect to different pump models and brands? Most manufacturers support 100 pumps connected at the same time. I have never seen 100 pumps in the same room let alone connected together in a single network. [...]
Continuous Infusion Syringe Pump System If one of your pumps is configured to be the master pump in a Special Application:Continuous Infusion/Dual Syringe Pump System it wont communicate with SyringePumpPro. This is because the master pump takes control of the serial connection to the slave pump via a special synchronization cable CBL-DUAL-3. This [...]
If you have more than one pump, this article will show you what components you need to connect them together to your computer. It's contains a shopping list of components to order from your pump supplier. There are two 'levels' of connection that you need to get setup. The physical cables connecting your computer [...]
Your working with your pumps and everything seems fine. Suddenly or the next day you suddenly lost pump connections, What should you try? What's likely to be the problem? Check the Cabling - Power and Data PC to first pump cable The first thing to do is to carefully check the wiring. It's [...]
This page will show you how to find the com port number of your USB-RS232 device To get your USB-RS232 adaptor working with SyringePumpPro you need to configure the correct com port in the drop down box. Different manufacturers USB-RS232 devices and their driver software configure on a range of com ports. They can sometimes [...]
The log file shows repeated entries like this Failed to open serial port , .COM1 , Error code: 2 -- The system cannot find the file specified. This entry is made by SyringePumpPro when attempts are made to connect a pump network on a communications port where that doesn't exist. IE In this case there [...]
If you are having trouble making a connection to your pumps, here's a quick list of things to check. DON'T REINSTALL SyringePumpPro. Software re installation is most unlikely to fix your problem unless the installation has become corrupted. The pump(s) - powered on (Sorry - it happens) and connections secure? The cabling - plugs fully [...]
In your pump to PC cabling you need a USB-RS232 device. Don’t know where? See this. Just Works CBL-USB232 The one that always works with pumps is this one known by distributors as CBL-USB232 Plugable USB Rs232 DB9 Serial Adapter The one I personally use and love [...]