SyringePumpPro is run by me, Tim Burgess. A fantastic thing about dealing with a one person company is that when you interact with SyringePumpPro, you are talking to the CEO/Software Guy. If you need technical support or a question answered, you’ll get a response straight from the one person who should know, can get you an answer, or can fix the problem for you!
My motivation to support you and create a solid product come from a desire to do a great job AND having bills to pay, and mouths to feed. No corporate zombies or call centers here!
What is SyringePumpPro ‘s Long Term Aim?
SyringePumpPro talks to a range of laboratory pumps from a number of pump manufacturers. Once you have a programmable pump there are all sorts of things a piece of pump control software can do. The most obvious thing is to let you operate it faster and friendlier – you don’t have to learn which buttons to push in what order, or what the abbreviated display (ok – sometimes cryptic) is trying to tell you, Next comes the data that the software can harvest from the pump, times, rates, volumes. All of which allows you to take that data and process it.
Then comes higher level features, recipes for multiple pumps, graphing, timing delays, and so on. SyringePumpPro has come a long way so far and I can see there remains a lot more for me to do so that my software will help you extract maximum value and utility from this powerful combination of my software and your pumps.
About SyringePumpPro Software Products
The main idea behind SyringePumpPro is to make using lab pumps easier and less error prone. I also want to make the common pump operations intuitive and quick. There’s quite a steep learning curve for new pump operators.
SyringePumpPro gives you a friendly computer interface for using your laboratory pumps. For OEM pumps, SyringePumpPro is an essential tool to facilitate programming and control of these pumps. For pumps with a display and buttons, SyringePumpPro is a massive time saver. Then SyringePumpPro goes beyond what the pump’s offer, by using the data collected from the pumps in new and interesting way.
Confession – the email I get from customers can be fascinating. Some of the fields that these pumps and my software are used in – it’s incredible. I do this because it is fascinating and I find this very motivating. You will get some ideas of the many area’s my software is applied to by studying my Who’s Using pages.
When I am not building software products, I undertake computer consulting work, usually in the field of creating software for manufacturers. My specialty is creating programs that allow folks to work with some piece of hardware.
- Defense Research Laboratories – software to collect and process experiment data. You know the sort of thing – lasers flying around labs, video processing – looking for fighter jets in the infrared spectrum, embedded software in a surveillance device, and so on.
- Working for a local manufacturer of medicines.
- Creating machine control software for a world leading manufacturer of transformer core making machines. Providing support for that software world wide.
- Training – I was a senior lecturer in programming some years ago.
Question? Please ask
I get a fair bit of email, but I still have plenty of time to answer your questions about pumps, pump programming, about pump compatibility, your fluid flows – whatever I might be able to help you with. I’d like to think I offer amazing support and there are folks who agree. We have all experienced the other kind.
I would be delighted to hear about your syringe pump application, and any suggestions you may have for future versions of SyringePumpPro.
Tim Burgess CEO/Author