Troubleshooting

Connection Check List

If you are having trouble making a connection to your pumps, here's a quick list of things to check. DON'T REINSTALL SyringePumpPro. Software re installation is most unlikely to fix your problem unless the installation has become corrupted. The pump(s) - powered on (Sorry - it happens) and connections secure? The cabling - plugs fully [...]

By |2021-03-08T21:07:47-05:00January 30th, 2010|Categories: PumpConnectivity, Software Support|Tags: , , |

Connection Troubleshooting

Pump connected to a computer I am having trouble connecting to my pump.  I do see the occasional situation arise like this, and they all end up working. Try this simple troubleshooting procedure: 1. Disconnect the pump from the computer, and it's power source 2. Remove the USB-RS232 device from the computer - [...]

By |2021-03-08T21:09:52-05:00January 18th, 2010|Categories: PumpConnectivity, Software Support|Tags: , , , |