Home Troubleshooting


How To Reset a Pump

Key Pad Models Turn the pump off Hold the right most arrow key down Whilst holding the arrow key down, turn the power on and keep holding the arrow key down for 5 seconds. Release the arrow key. OEM Models - Button/Display less Note the following [...]

By |2018-09-10T21:43:18-04:00January 29th, 2017|Categories: FAQs, Pumps|Tags: , |

Lost Pump Connection

Your working with your pumps and everything seems fine. Suddenly or the next day you suddenly lost pump connections, What should you try? What's likely to be the problem? Check the Cabling - Power and Data PC to first pump cable The first thing to do is to carefully check the wiring. It's [...]

By |2020-10-19T21:24:22-04:00January 31st, 2010|Categories: FAQs, Pump Connectivity|Tags: , |

Connection Check List

If you are having trouble making a connection to your pumps, here's a quick list of things to check. DON'T REINSTALL SyringePumpPro. Software re installation is most unlikely to fix your problem unless the installation has become corrupted. The pump(s) - powered on (Sorry - it happens) and connections secure? The cabling - plugs fully [...]

By |2020-10-19T21:51:44-04:00January 30th, 2010|Categories: FAQs, Pump Connectivity|Tags: , , |