Software Support
How-to’s and problem solving steps for users of SyringePumpPro.
How-to’s and problem solving steps for users of SyringePumpPro.
Your working with your pumps and everything seems fine. Suddenly or the next day you suddenly lost pump connections, What should you try? What's likely to be the problem? Check the Cabling - Power and Data PC to first pump cable The first thing to do is to carefully check the wiring. It's [...]
This page will show you how to find the com port number of your USB-RS232 device To get your USB-RS232 adaptor working with SyringePumpPro you need to configure the correct com port in the drop down box. Different manufacturers USB-RS232 devices and their driver software configure on a range of com ports. They can [...]
The log file shows repeated entries like this Failed to open serial port , .COM1 , Error code: 2 -- The system cannot find the file specified. This entry is made by SyringePumpPro when attempts are made to connect a pump network on a communications port where that doesn't exist. IE In this case there [...]
If you are having trouble making a connection to your pumps, here's a quick list of things to check. DON'T REINSTALL SyringePumpPro. Software re installation is most unlikely to fix your problem unless the installation has become corrupted. The pump(s) - powered on (Sorry - it happens) and connections secure? The cabling - plugs fully [...]
In your pump to PC cabling you need a USB-RS232 device. Don’t know where? See this. Just Works CBL-USB232 The one that always works with pumps is this one known by distributors as CBL-USB232 Plugable USB Rs232 DB9 Serial Adapter The one I personally use and love [...]
example2ppl PPL files or Pump Programming Language files are a simple text format. They can be created and edited using a normal text editor like Windows notepad. SyringePumpPro comes complete with a very simple programming spreadsheet, that offers programming choices using drop down selections. Once you have created your program, upload your PPL [...]
custompplprogram If you are writing a pump program - you can discover that the 41 available programming phases is not enough. There are several ways around this. Here's some suggestions and some links to help you: Is your code bloated? - are you doing unnecessary operations - eliminate them. Can you see a [...]
Pump connected to a computer I am having trouble connecting to my pump. I do see the occasional situation arise like this, and they all end up working. Try this simple troubleshooting procedure: 1. Disconnect the pump from the computer, and it's power source 2. Remove the USB-RS232 device from the computer - [...]