Why this notice

This page describes how SyringePumpPro processes the personal data of users visiting its website.
This information note is provided to those who interact with the web services of SyringePumpPro through electronic access to the address https://syringepumppro.com/ corresponding to the home page of the website of SyringePumpPro.

Owner and data controller

Owner and data controller contact email: timb@syringepumppro.com
The data controller does not intend to transfer personal data to a third country or international organization.

Types of data collected

Among the types of Personal Data that the owner and data controller collects, by itself or through third parties, there are: first name, last name, email address, mailing address, phone number, credit card information, cookies and usage data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using SyringePumpPro.

Users are responsible for any third-party Personal Data obtained, published or shared through SyringePumpPro and confirm that they have the third party’s consent to provide the Data to the Owner.

Orders and Financial Information

Credit / Debit card numbers and data are not stored by syringepumppro.com
Ordering information is accepted on a Secure Order Processing page. Details will be encrypted by 256-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as name, address and credit card details.

Downloads, feedback forms and e-mail addresses

Providing a valid e-mail address is necessary in order to download the trial version of the software product and to purchase the software product after the trial version.


Cookies are small files that a site or its service provider transfers to users’ computers hard drive through Web browsers (if allowed) that enables the sites or service providers systems to recognize users’ browser and capture and remember certain information.

Use of the so-called session cookies (which are not stored in a persistent manner on the user’s computer and are automatically removed when the browser is closed) includes, but is not limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary for allowing a safe and efficient site exploration.

Session cookies used in this site may be processed by third party softwares and technologies potentially capable of (partially) profiling users’ surfing activity in accordance with third parties’ own privacy policies.

SyringePumpPro uses cookies as a tool to remember and process the items in users’ shopping cart and compile aggregate data about site traffic and site interaction in order to offer better site experiences.

Mode and place of processing the data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.

The updated list of these parties may be requested from the Data Controller at any time.


The Data are processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data are kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

Purpose of data processing

Users’ personal data are collected to allow SyringePumpPro to provide its services, as well as for the purposes indicated below and using the following services:

Contacting the user

“Contact us” contact form
The user, by filling out the “Contact us” contact form with his/her personal data, agrees to the use of same to reply to the user’s requests for information, quotations, or of any other nature as indicated in the form.
Personal data collected: last name, first name, e-mail address, and other various types of data.

Interaction with social networks and external platforms

This kind of service allows interaction with social networks, or with other external platforms, directly from the pages of this site.
The interactions and information acquired by this site are subject to the user’s privacy settings related to each social network.
In case an interaction service with the social networks is installed, such service could collect traffic data related to the pages on which it is installed, even if the user does not use the service.


Some software applications may allow the Data Controller to monitor and analyze the traffic data with the purpose of tracking the user’s behavior. SyringePumpPro may contract with third-party service providers in order to better understand its site visitors.

Any collected information may be used to improve SyringePumpPro website and customer service, to administer a contest, promotion, survey or other site feature, to send periodic emails.
Detailed unsubscribe instructions are included at the bottom of each email, in case any subscriber would like to unsubscribe from receiving future e-mails.

Data protection

No credit information supplied by customers in the purchasing process is available to SyringePumpPro.
SyringePumpProdoes not process, retain or analyze any credit information: such data are collected and managed by third parties, in accordance with their own privacy policy.
SyringePumpPro implements effective security measures designed to maintain the safety of personal data and sensitive information eventually provided by its users on a voluntary basis including, but not limited to, the use of a secure server.

Optional disclosure of data

Apart from what was specified above, users may disclose other personal data when filling in the SyringePumpPro contact forms or sending messages to SyringePumpPro e-mail addresses.

For completeness it is important to mention that in some cases (not within the ordinary management of this site) the Authorities may request User information, for the purpose of monitoring the processing of personal data. In such event, the Data Controller’s reply to such request is mandatory under law.

User’s rights

The individuals whom the personal data refer to are always entitled to get confirmation of the existence of such data and to know the contents and origin of same, to verify their accuracy or obtain their integration or updating, or their correction.

In accordance with the above provisions, users are also entitled to obtain the cancellation, transformation in anonymous form or blocking of data processed in breach of the law, as well as, in any event, to oppose their processing for legitimate reasons.

All requests should be sent to SyringePumpPro, under the reference “User’s Privacy”:
– by e-mail, at the address: timb@syringepumppro.com;

Updates of the Privacy Policy

Please note that this document, published at the address “https://syringepumppro.com/privacy-policy/”constitutes the “Privacy and Cookie Policy” of this site, and is subject to updating.

The Data Controller reserves the right to modify this Privacy Policy at any time by giving communication to the users on this page.

You are therefore kindly invited to consult this page having reference to the date of last modification at the page bottom. In case of non-acceptance of this Privacy Policy as amended, the user shall immediately cease the use of this site and is entitled to obtain from the Data Controller the removal of his/her personal data.

Unless otherwise specified, the previous Privacy and Cookie Policy shall continue to apply to personal data collected until that moment.

This policy was last modified on Aug 8th, 2022